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Privacy Policy

ElateMC Privacy Policy

Last Updated: September 24, 2026

This Privacy Policy explains how ElateMC ("ElateMC," "we," "us," or "our") collects, uses, stores, and protects information when you use our website, Minecraft server, shop, Discord community, and related services (collectively, the "Services").

Our primary website is:

https://elatemc.xyz

Our shop is:

https://shop.elatemc.xyz

ElateMC is operated from Ohio, United States.

By using our Services, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

Depending on how you use ElateMC, we may collect different types of information.

1.1 Information You Provide

When you create or use an ElateMC account, you may provide:

  • Username

  • Email address

  • Password

  • Minecraft username

  • Minecraft UUID

  • Discord account information

  • Google account information

  • Profile information

  • Support requests

  • Information submitted through forms

  • Information relating to purchases or donations

You are responsible for ensuring that information you provide to ElateMC is accurate and that your account credentials are kept secure.

1.2 Information Collected Automatically

When you use our website or shop, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring websites

  • Session information

  • Security and fraud-prevention information

  • Error and diagnostic information

  • Information regarding interactions with our website

IP addresses and related technical information may be collected for security, fraud prevention, abuse prevention, troubleshooting, and operation of our Services.


2. ElateMC Accounts

ElateMC allows users to create an account using a username and password.

When you create an account directly with ElateMC, we may collect and store information such as:

  • Username

  • Email address

  • Password credentials

  • Account creation date

  • Account activity

  • Minecraft account information

  • Discord account information, if connected

  • Google account information, if connected

  • Purchase history

  • Security and moderation information

Passwords should be stored using appropriate security measures rather than being stored in plain text.

You are responsible for keeping your account credentials confidential.


3. Google Sign-In

ElateMC may allow you to create or access your account using Google Sign-In.

If you choose to use Google Sign-In, Google may provide information associated with your Google account according to the permissions granted during authentication.

This may include:

  • Google account identifier

  • Name

  • Email address

  • Profile information

  • Profile picture

ElateMC may use this information to:

  • Create or maintain your ElateMC account

  • Authenticate your account

  • Connect your Google account to your ElateMC account

  • Provide account functionality

  • Help protect your account from unauthorized access

ElateMC does not receive or store your Google password through Google Sign-In.

Your use of Google's services is also subject to Google's own terms and privacy policies.

If you disconnect Google from your ElateMC account, information already associated with your ElateMC account may continue to be retained where reasonably necessary to operate the account or comply with legal obligations.


4. Discord Integration

ElateMC may allow you to connect your Discord account to your ElateMC account.

If you connect Discord, we may receive information such as:

  • Discord user ID

  • Discord username

  • Discord display name

  • Discord avatar

  • Information necessary to operate the Discord integration

We may use this information to:

  • Link your Discord account to your ElateMC account

  • Verify your account

  • Provide Discord-related features

  • Provide community roles or permissions

  • Assist with account support

  • Help enforce our rules and prevent abuse

ElateMC does not receive or store your Discord password through the integration.

Your use of Discord is also subject to Discord's own Terms and Privacy Policy. Discord describes the information it collects and how users can control their information in its current Privacy Policy.


5. Minecraft Information

When you play on an ElateMC Minecraft server, we may collect information associated with your Minecraft account and gameplay.

This may include:

  • Minecraft username

  • Minecraft UUID

  • Server join and leave times

  • Gameplay statistics

  • Player activity

  • Chat messages

  • Commands

  • Server-related transactions

  • Server punishments

  • Ban and moderation history

  • Other information necessary to operate and protect the Minecraft server

We use this information to operate the server, provide gameplay features, enforce server rules, prevent cheating, investigate abuse, and provide customer support.


6. Shop, Donations, and Purchases

ElateMC operates an online shop at:

https://shop.elatemc.xyz

Our shop may offer products such as:

  • Ranks

  • Cosmetics

  • Virtual items

  • Virtual currency

  • Other digital benefits

  • Donations

  • Other Minecraft-related products or services

Payments are processed through Stripe.

When you make a purchase, ElateMC may receive information such as:

  • Name

  • Email address

  • Billing information

  • Transaction ID

  • Product purchased

  • Purchase amount

  • Purchase date

  • Payment status

Payment card information is processed by Stripe and may not be stored directly by ElateMC.

Stripe independently processes payment information according to its own privacy practices and policies. Stripe also provides tools for users to access or request deletion of certain information held by Stripe.

ElateMC may retain transaction and purchase information for accounting, fraud prevention, customer support, dispute resolution, and legal or tax requirements.


7. IP Addresses and Security Information

ElateMC may collect and retain IP addresses associated with visits to our website and shop.

IP addresses may be used for:

  • Security

  • Fraud prevention

  • Preventing abuse

  • Detecting suspicious activity

  • Preventing unauthorized account access

  • Enforcing our Terms of Service

  • Investigating security incidents

  • Troubleshooting

  • Maintaining the reliability of our Services

Our website infrastructure may use Cloudflare.

Cloudflare may process information associated with requests made to websites using its services, including IP addresses, traffic-routing information, system configuration information, and other technical information.


8. Cookies and Similar Technologies

ElateMC may use cookies and similar technologies.

Cookies may be used to:

  • Keep you signed into your account

  • Maintain authentication sessions

  • Remember preferences

  • Protect accounts

  • Prevent fraud

  • Maintain website functionality

  • Improve website performance

  • Provide security features

Some cookies may be necessary for the website to function and may not be optional.

You may be able to manage or disable cookies through your web browser.

Disabling certain cookies may prevent portions of the ElateMC website from functioning correctly.


9. Cloudflare

ElateMC uses Cloudflare to help provide security, performance, and reliability for our website.

Cloudflare may process technical information associated with requests to our website, including IP addresses and traffic information.

Cloudflare states that its services may process information such as IP addresses, traffic-routing data, and system configuration information when users interact with customer websites using Cloudflare services.

Cloudflare's privacy practices are governed by Cloudflare's own Privacy Policy.


10. How We Use Your Information

ElateMC may use collected information to:

  • Create and manage accounts

  • Authenticate users

  • Operate the ElateMC website

  • Operate Minecraft servers

  • Connect Google accounts

  • Connect Discord accounts

  • Process purchases and donations

  • Deliver purchased digital products

  • Provide customer support

  • Communicate with users

  • Prevent fraud

  • Prevent cheating

  • Prevent abuse

  • Protect our website and servers

  • Investigate security incidents

  • Enforce our Terms of Service

  • Enforce Minecraft server rules

  • Maintain and improve our Services

  • Resolve disputes

  • Comply with legal obligations


11. How We Share Information

ElateMC does not sell your personal information.

We may share or provide access to information when reasonably necessary to operate our Services.

Service Providers

We may share information with service providers that help us operate ElateMC, including providers for:

  • Payment processing

  • Website hosting

  • Server hosting

  • Security

  • Authentication

  • Cloud infrastructure

  • Email

  • Customer support

  • Fraud prevention

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to legal processes

  • Respond to valid governmental requests

  • Protect the rights or property of ElateMC

  • Protect users or the public

  • Investigate fraud or security incidents

Security and Abuse

Information may be used or shared when reasonably necessary to investigate:

  • Hacking attempts

  • Fraud

  • Cheating

  • Account theft

  • Abuse

  • Attacks against our servers

  • Attempts to bypass bans

  • Other violations of our Terms of Service


12. Data Retention

ElateMC retains information for as long as reasonably necessary to:

  • Provide our Services

  • Maintain user accounts

  • Process transactions

  • Provide customer support

  • Prevent fraud and abuse

  • Enforce our Terms

  • Maintain server security

  • Resolve disputes

  • Comply with legal, accounting, or tax obligations

Different categories of information may be retained for different periods.

Some information may need to be retained after an account is deleted for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.


13. Account and Data Deletion

You may request deletion of your ElateMC account and associated personal information.

To request deletion, contact:

[email protected]

Please include enough information for us to identify your account and verify that you are the account owner.

30-Day Deletion Period

Once a valid deletion request has been received and verified, ElateMC will begin the account deletion process.

We aim to fully remove eligible personal information within 30 days.

Some information may be retained when necessary or legally required, including information needed for:

  • Legal compliance

  • Accounting or tax purposes

  • Fraud prevention

  • Security investigations

  • Dispute resolution

  • Enforcement of our Terms of Service

  • Protecting our rights or the rights of others

Deleting your ElateMC account does not automatically delete information held by third-party services such as Google, Discord, Cloudflare, or Stripe.

You may need to contact those providers separately to exercise rights concerning information they control.


14. Your Privacy Rights

Depending on where you live, you may have certain privacy rights.

These may include rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Request information about how your information is used

  • Object to certain processing

  • Request restriction of certain processing

  • Request a copy of certain information

  • Withdraw consent where applicable

To make a privacy request, contact:

[email protected]

We may need to verify your identity before fulfilling certain requests.


15. Children's Privacy

ElateMC does not knowingly collect unnecessary personal information from children.

If you are under the age required to use our Services in your jurisdiction, you should use our Services with the involvement of a parent or legal guardian where required.

If we become aware that we have collected personal information in circumstances where we were not permitted to do so, we may take reasonable steps to delete that information.

Parents or legal guardians who believe a child has provided personal information to ElateMC may contact:

[email protected]


16. Data Security

We use reasonable technical and organizational measures intended to protect information from:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no internet transmission, website, database, or server can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should never share your password with another person.


17. Third-Party Services

ElateMC uses third-party services that may process information as part of providing our Services.

These may include:

  • Google — account authentication

  • Discord — account and community integration

  • Stripe — payment processing

  • Cloudflare — website security, performance, and network services

  • Minecraft/Microsoft services

  • Hosting and infrastructure providers

  • Other service providers necessary to operate ElateMC

These companies may have their own privacy policies and terms.

ElateMC is not responsible for the independent privacy practices of third-party services.


18. Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.


19. International Data Transfers

ElateMC is operated from Ohio, United States.

Some of our service providers may process or store information in locations outside the United States.

As a result, your information may be transferred to or processed in countries other than the country where you live.

Privacy laws may differ between countries.

Where required, ElateMC will take reasonable steps to handle personal information in accordance with applicable privacy laws.


20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update this policy, we will change the Last Updated date at the top of this page.

For significant changes, we may provide additional notice through our website, Discord community, email, or another appropriate method.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.


21. Minecraft Disclaimer

ElateMC is an independent Minecraft server and is not affiliated with, endorsed by, or sponsored by Mojang Studios or Microsoft.

Minecraft is a trademark of Mojang Studios and Microsoft.

ElateMC operates independently from Mojang Studios and Microsoft.


22. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact us.

ElateMC

Website:
https://elatemc.xyz

Shop:
https://shop.elatemc.xyz

Email:
[email protected]

Location:
Ohio, United States


By using ElateMC's website, Minecraft server, shop, or related Services, you acknowledge that you have read and understood this Privacy Policy.